The Office of Individual and Family Affairs and Collaborative Internal Departments
The Office of Individual and Family Affairs (OIFA) promotes the recovery, resiliency, and wellness for individuals and families with mental health and substance use challenges.
Mental health matters to BCBSAZ Health Choice and we strive to reduce the stigma surrounding it. There should be no shame in seeking help. The success behind our OIFA program is the fact that our team members understand where you are at because they have lived experience themselves or with a family member.
We look forward to connecting you to the services you need!
Veronica Welch
Manager of the Office of Individual and Family Affairs
oifa@azblue.com
The Office of Individual and Family Affairs (OIFA) wants to be sure you are aware of the wide variety of community services available to you and your family.
Empowerment Tools on the AHCCCS website
Peer and Family Career Academy
AZ Peer and Family Coalition: Extending statewide peer & family leadership into Arizona’s behavioral health care since 2009
NAMI Arizona | National Alliance on Mental Illness
Be Connected: Help & Support for Arizona Veterans, Military, and families
MEMBER ADVOCACY COUNCIL
BCBSAZ Health Choice has a Member Advocacy Council (MAC) that is open to all members, designated caregivers, guardians, peer support specialist, recovery centers, health homes, contracted providers, community stakeholders, Independent Oversight Committee members, NAMI, tribal members, veterans and their families, and veteran affiliated organizations.
The MAC meetings are held quarterly.
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